Delivery
DELIVERY - REPUBLIC OF IRELAND AND NORTHERN IRELAND (1-2 working days)
DELIVERY - UK (2-4 working days)
DPD is our primary courier for this region, you will receive a notification email to confirm the goods you have ordered have been dispatched along with a track and trace number. You can check the status of your order on www.dpd.ie If you have any queries about the status of your order, please do not hesitate to contact us at info@tracybridal.com
DELIVERY - REST OF THE WORLD (10 days & 20 days)
European countries can take up to 10 days & 20 days for Rest of World. We do not ship goods to the following countries - Bulgaria, Iceland, Romania, Tunisia and Turkey. We reserve our right to cancel a transaction to these areas. If you are having problem processing your transaction, please call us on 0035391380660
We use DPD and An Post registered courier services. For all parcels dispatched using DPD, the recipient will receive a notification email to confirm the goods have been dispatched along with a track and trace number. You can check the status of your order on www.dpd.ie
If you fail to receive a tracking number please contact us @ info@tracybridal.com
COLLECT IN STORE
When ordering your purchases you can opt to collect your items in-store by clicking 'In-Store Pickup (Free)( Tuesday-Saturday hours 11am – 3pm)
When collecting your items in-store, remember to bring your order confirmation email which will be emailed to you once your order has been completed and ready for collection. We will accept the email in printed format or on a tablet or smart phone.
Photographic identification must also be presented when collecting goods; we will accept a driver’s licence or passport.
WHAT HAPPENS AFTER I PLACE AN ORDER?
When your order is placed, we will send you an email to confirm all your details are correct. Once we have dispatched your dress, you will receive a second email from us noting your delivery information and tracking number where applicable.
Returns
- If for any reason you are unhappy and would like to return an item, we are happy to offer you a refund up to 14 days from when you receive your goods. Some exclusions do apply.
- We do not offer FREE Returns,
- refunds : are less delivery charges & less 3.5% card charge on all returns
- Dresses can be returned through most carriers or your local post office. They will quote the cost
Off The rail discounted dresses with great reductions
Selection of magnificent dresses by some of the world’s top designers, Ronald Joyce, Maggie Sottero, Justin Alexander, Sincerity, Sweetheart, Lou Lou, Alan Hannah, Victoria Jane, Victoria Kay many more.
With such great reductions and choice of dresses every bride can realise her dream dress. All our dresses are from our main collection and as samples may have been tried on.
We aim to dispatch all wedding dresses within 2 working days. Delivery to Ireland, Northern Ireland 1 working day and the UK usually take 2/3 working days and up to 14 days when delivering to the rest of the world. Unfortunately, we can’t be held responsible for delivery delays
If you are not completely satisfied with your purchase, simply return the wedding dress to us in its original condition and packaging within seven days of receipt and we will issue a full refund (excluding original delivery charge), or exchange the item for a different size / dress if preferred
Tracy Bridal has been trusted by brides to get it right since 1990, you can trust us too. Don’t delay follow the path to your dream.
This is a sample dresses and may have been tried on in-store. There may have loose beads or threads and may require dry cleaning and mending after purchase. The sale price of each dress reflects the condition, any major defects will be noted in the description. We offer a returns policy which allows you to return your dress for a refund within seven days of receipt if you are unsatisfied for any reason
